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About Us
Address and Contact Information: 1669 Willow Pass Rd. Concord, California 94520 United States Phone: 925-671-2245, Fax: 925-671-0136, Web: see below Email: baybooks2@baybooks2.com Terms of Sale: PAYMENT: Sorry, no checks. We accept Visa, MasterCard, American Express,Diner's Club, JCB, Carte Blanche, and Discover debit or credit cards. Shipments to CA addresses are sales-taxed at 8.25%. Online price may be more or less than in-store price for same book.Prices are NET to ALL, i.e., no dealer or other discounts online. SHIPPING WITHIN UNITED STATES: USPS Priority Mail: $9.95 for standard-format single books less than 9" tall, anything larger (or multiple books) at cost plus handling. Sets, very heavy volumes & items priced at $100.00 or more will be subject to additional charges, especially for insurance. If we cannot ship for no more than 25% more than the estimated amount provided by TomFolio's shopping process, we will obtain your permission first. WE DO NOT SHIP OUTSIDE THE UNITED STATES; PLEASE DO NOT ASK, ORDER OR INQUIRE. Our shipments are all by U. S. Postal Service with Delivery Confirmation feature. Buyer agrees that an online statement by the Postal Service that the shipment has been delivered shall be conclusive proof of delivery, with buyer assuming all risk of subsequent loss or theft. There shall be no refund on account of non-delivery after said statement by the Postal Service. RETURNS: Full refund, if book(s) not as described, on prompt return in as-shipped condition. Returns must be pre-authorized by us, and the outside of the package must bear the Return Material Authorization (RMA) number we assign, else the shipment will be refused. ("Prompt" means: you must contact us within one week of your receipt of the shipment, or returns will be disallowed.) For website (both Bay Books stores:) Click here |
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