Seller's Terms of Sale:
If you want to use a coupon or promotion you found on our site at Merchant Circle, Twitter, a blog, barbsbooks.com or a magazine ad, put the promotion or coupon code in the section for "Comments" on the order form. The shopping cart total will not reflect the promotion, but we will apply the savings or free item when we process your order.
We sell through two different store names on this site with two separate shopping carts -- Barb's People Builders and Barb's People Builders Teaching Help. If you order books from both store names, we will automatically consolidate the shipment and the shipping fees, but it won't show on either shopping cart. The total will be less than the two cart totals put together -- usually by at least $2.00 for media mail. We accept MasterCard, Visa, and American Express. We also accept PayPal, personal checks drawn on United States banks, and international postal money orders. We do accept school purchase orders. If you'd like to place one, please press the CONTACT US button.
Be sure and specify with the drop down menu on the order page if you want expedited (Priority or air) shipping (average 2-3 days in USA). Media Mail is our default if you don't specify. Economy shipping within the U.S. is media mail (average 7-28 days). Don't order economy shipping if you must have the book within 30 days. You might get it in 7 days, but it could, in rare cases, take 30 days. I will not send a replacement until 30 days have passed without your order arriving. If you need your order quickly, please order priority shipping. My default rate for media mail is $4.46 for the first book. Sometimes additional books will also be shipped in the order without an increase in postage. It depends upon the weight. The shopping cart default is a few cents higher because it also has to cover the CA tax on shipping. Only California people (or those who order heavier than usual items) will pay the complete default shopping cart rates. My default rate for anything that will fit into a flat rate priority envelope is $6.00.. Sometimes more than one book will fit. Most priority orders of over 2 lbs will be charged $11.75 for as many books as will fit in a medium flat rate box, or $16.00 if your order requires a large flat rate box. If you order too much to fit in either box, I'll contact you with an exact rate and get your permission before I ship. Keep in mind that the shopping cart uses number of items, not weight, in its calculations. This will normally calculate more than I will really charge you. I can always lower a postage rate without having to delay the order by contacting you, but I can't raise the rate unless I get your permission. So the cart is almost always going to calculate too much. I do offer a 50% discount on shipping for additional books in an order after the first book. We will always get your authorization if the amount needs to be increased.
Please ask for quote by email for shipping on orders shipped outside of the United States. Our default rates are best guesses. Where possible, we use global priority flat rate envelopes. If it doesn't fit, I would have to weigh your item and send you a quote if the default rates are too low to cover it. Please keep in mind that the default rates are usually the same for air and surface. The reason for that is because surface rates no longer exist for international mail from the United States. But since tomfolio.com has sellers in other parts of the world whose postal systems still offer surface postage, it's still on our list of shipping choices. All orders must be paid for with United States dollars
We send a notification by email when your order is shipped that includes the exact amount your credit card was charged. If your package qualifies according to postage regulations, you will also receive your delivery confirmation tracking number by email. We cannot get delivery confirmation on orders going outside the United States or to military boxes going overseas. Occasionally, you will get a book before the tracking confirms the book was mailed. This is a glitch that indicates someone did not scan the book when it entered the system. It doesn't mean the book was not shipped. In 17 years I've only had one package that did not arrive at its destination.
We guarantee your satisfaction. If you get a book that is not as described, you may return it at our expense within 10 days of receipt for a full refund. We do ask that you contact us with the reason before you do this.
If the books you order do not meet your needs we will cheerfully refund the purchase price, but not the shipping, if you return the book in the same condition as you got it, within 10 days of receipt. Please contact us first with the reason for your return.
If your shipment was damaged, let us know and we will make arrangements for return or discount, according to your desires. Please email for return authorization within ten days of receiving the book.
If you have questions about any book, we encourage you to contact us by email for further information before ordering. Whenever appropriate, we use recycled boxes and packing materials, if available.
Although we are trying to delete books from our inventory as they are sold, occasionally computer glitches or a rush on a specific title can make it necessary to backorder, if book is still in print, or cancel the order if it is no longer available. . A backorder will normally be shipped about 7 - 14 business days later than if a book is in stock. We will notify you within 24 hours if a title you want is not in stock and give you the approximate time it will take for it to come in. Your credit card is never charged until the book is being processed for shipment within 24 hours. If backorders are unacceptable to you, please indicate this in the space provided for comments when you place your order. Also, if you need more copies of a book than appear to be available, please email me with the number you need. I may have more copies than show up on the shopping cart, or if the book is in print I may be able to order as many as you need. Feel free to email me by clicking the contact dealer button to check availability.